Brian Johnson & Sons installed the venting only for my Napoleon gas stove. I was quoted $500.-$800. but charged $1800. without even a phone call. They used a higher priced high wind end cap in a sheltered area; Venting installed was scratched & covered up with a Sharpie; they did not use my venting that came with the stove but they did keep it & I was charged for new material. Office staff made me feel like I was an inconvenience when I had questions. It was a bad customer experience for me.

I called BJ when another plumber failed to show up. I did not have running water for over a week. BJ does not deal with wells, so they were not able to do the work themselves. They offered me 2 other companies to try and even called me back to provide another company closer to my home. This company is truly professional and demonstrated their ability and commitment to go above and beyond when helping a person. Because of the referrals they gave me I was able to find a plumber who had my water up and running 2 days later. They put time and effort into helping me, for no profit. These people have integrity! Thank you ever so much!